Refund Policy

Last updated: September 21, 2025

This Refund Policy outlines the terms under which refunds may be issued for subscriptions or services purchased through Wonit.

1. Eligibility for Refunds

We offer a 14-day money-back guarantee for new subscription purchases. If You are not satisfied with the Service, You may request a refund within 14 days of the initial purchase date.

Refunds apply only to first-time subscription purchases. Renewal payments are generally non-refundable.

2. Non-Refundable Cases

  • Requests submitted after 14 days from purchase date.
  • Accounts terminated due to violation of our Terms and Conditions.
  • Abuse, misuse, or fraudulent activity.
  • Partial billing periods after cancellation.

3. Subscription Cancellation

You may cancel Your subscription at any time through Your account dashboard. Cancellation prevents future billing but does not automatically trigger a refund.

Access to the Service will continue until the end of the current billing cycle.

4. Payment Processing and Refund Handling

All payments are processed by Paddle.com, which acts as our Merchant of Record. Paddle is responsible for payment processing, tax handling (including VAT or sales tax), and issuing refunds where applicable.

Approved refunds will be processed through Paddle and returned to the original payment method used at checkout.

Refund processing times may vary depending on Your bank or payment provider.

5. How to Request a Refund

To request a refund, please contact us at:

hello@wonit.ai

Please include:

  • Your purchase email address
  • Your Paddle order ID
  • Reason for refund request

6. Chargebacks and Disputes

If You initiate a chargeback or payment dispute without first contacting us to resolve the issue, We reserve the right to suspend or terminate Your account.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

8. Contact Us

If You have any questions about this Refund Policy, You may contact us at:

hello@wonit.ai